Conveyal is working with TriMet in Portland to advance their trip planning tools.
As the design lead on the task, I address challenges such as increasing the visibility of multi-modal transportation, displaying in-context results for riders in need, and providing options for shared-use mobility, such as Uber an Lyft.
I have developed detailed mobile-first mock ups for the tool based on user stories and research.
I take a user-first approach to research, building out complex user stories that allow for the development process to be oriented towards meaningful outcomes.
As a first step, I create high-level mockups and use cases from which to gain quick feedback and work iteratively.